Privacy Policy
At VornUp, we are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
1. Information We Collect
We collect personal information that you provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This includes:
- Name
- Email address
- Shipping address
- Phone number
- Payment information
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your order or customer service inquiries
- Send marketing emails (with your consent)
- Improve our services and website experience
- Comply with legal obligations
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent
- To fulfill a contract with you
- Compliance with legal obligations
- Our legitimate interests, such as improving our website or preventing fraud
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share it with trusted service providers who assist us in operating our website and fulfilling your orders (e.g., payment processors, logistics companies).
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or request restriction
- Withdraw your consent at any time
- Data portability
To exercise any of these rights, please contact us at info@vornup.com.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
7. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or on our cookie banner.
8. International Data Transfers
Some of our service providers are located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your personal information.
9. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Email: info@vornup.com
Last updated: July 2025